Privacy Policy

Last updated: May 2025

 

1. Introduction

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We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how Haraya Talent Pty. Ltd. collects, uses, discloses, and manages personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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By engaging our services, visiting our website, or submitting your information to us, you consent to the practices described in this policy.

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2. Who We Are

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Haraya is a specialist recruitment agency based in Australia. We connect social workers and allied health professionals with employers across the public and private sectors.

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3. What Personal Information We Collect

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From Job Candidates

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We may collect the following information from candidates:

• Full name, contact details (email, phone, address)

• Resume / curriculum vitae

• Employment history, qualifications, and certifications

• AHPRA registration or professional registration details

• References and referee contact information

• Results of background and/or police checks (with your consent)

• Working with Children Check or equivalent

• Right to work documentation (e.g. visa status)

• Bank account details and tax file number (where required for payroll)

• Any other information you voluntarily provide

 

From Client Organisations

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We may collect information from employers and client organisations including:

• Business name, ABN, and contact details

• Names and contact information of hiring managers or HR personnel

• Job requirements and organisational information

 

Website Visitors

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When you visit our website, we may collect technical data such as IP address, browser type, and pages visited, primarily via cookies and analytics tools.

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4. How We Collect Personal Information

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We collect personal information:

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• Directly from you when you register, submit a resume, complete forms, or communicate with us

• From third parties such as referees, background check providers, or professional registration bodies

• From publicly available sources such as LinkedIn or professional directories

• Through our website via cookies or contact forms

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Where practicable, we will collect personal information directly from you.

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5. How We Use Your Personal Information

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We use personal information for the following purposes:

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• Matching candidates with suitable employment opportunities

• Verifying qualifications, registrations, and right to work

• Conducting background, reference, and police checks (with consent)

• Communicating with you about roles, applications, and placements

• Processing payroll and managing contractor engagements

• Complying with legal and regulatory obligations

• Improving our services and website

• Sending relevant news, roles, or updates (you may opt out at any time)

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We will not use your personal information for any purpose inconsistent with the reason it was collected without your consent.

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6. Disclosure of Personal Information

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We may disclose your personal information to:

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• Prospective employers and client organisations (with your knowledge)

• Referees you have nominated

• Background check and screening providers

• Payroll, accounting, or IT service providers

• Government or regulatory bodies where required by law

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We do not sell your personal information to third parties.

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Where we share information with third parties, we take reasonable steps to ensure they handle it in accordance with the Privacy Act.

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7. Overseas Disclosure

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We primarily store and process data within Australia. If we disclose personal information to overseas recipients (for example, cloud service providers), we take reasonable steps to ensure those recipients handle it consistently with the APPs, or we obtain your consent before doing so.

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8. Storage and Security

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We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our measures include:

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• Secure, password-protected systems with restricted access

• Encrypted transmission of sensitive data

• Regular staff training on privacy obligations

• Secure disposal of records that are no longer needed

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While we take these precautions, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of information you transmit to us.

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9. Retention of Personal Information

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We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. Candidate records are typically retained for up to 7 years after the last engagement or contact, consistent with our legal and contractual obligations.

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Once information is no longer required, we take reasonable steps to destroy or de-identify it.

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10. Your Rights

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Access

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You have the right to request access to the personal information we hold about you. We will respond to access requests within 30 days. In some circumstances, we may be unable to provide access (e.g. where it would affect the privacy of others), and we will explain why.

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Correction

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If you believe information we hold about you is inaccurate, out of date, or incomplete, please contact us and we will take reasonable steps to correct it.

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Withdrawal of Consent

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You may withdraw consent to our use of your personal information at any time. Please note this may affect our ability to provide services to you.

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Opting Out of Marketing

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You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email we send.

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11. Privacy Complaints

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If you believe we have not handled your personal information appropriately, please contact us through the contact us button in the first instance. We will respond within 30 days and work to resolve your concern.

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If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

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• Website: www.oaic.gov.au

• Phone: 1300 363 992

• Email: enquiries@oaic.gov.au

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12. Cookies and Website Analytics

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Our website may use cookies to improve your experience and analyse traffic. You can disable cookies in your browser settings, however some features of our website may not function as intended.

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We may use analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not identify individuals.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review it periodically.

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Haraya Talent Pty Ltd  •  ABN 75 693 030 438